Multi-Clinic Front Desk & Patient Access Specialist

Sioux Center Health; Sioux Center (IA); On-site; USD 25,000 - 32,000; Part time

Job summary

Avera is seeking a frontline Registration/Receptionist to greet patients across clinic sites and manage the check-in process. You will verify demographics and insurance, collect payments, and ensure accurate charting.

The role requires effective communication with patients and staff to coordinate appointments and admissions. Responsibilities include handling insurance authorizations, scanning records, answering inquiries, and maintaining scheduling accuracy.

Qualifications

• Essential qualifications include the ability to work the hours specified and to communicate effectively with others.
• High School or GED or 1–3 months related experience or training; or equivalent combination of education and experience.

Responsibilities

• Welcomes patients, checks them in, and completes registration including demographics, insurance, and payments.
• Verifies insurance, obtains authorizations, and signs consent/waiver forms as appropriate.
• Scans pertinent information into the patient record.
• Answers calls/messages/faxes and routes to appropriate departments.
• Maintains computer appointment scheduling and follows office policies.
• Coordinates nurse, physician, and patient time to expedite care; acts as a friendly public relations agent for physicians.

Skills

Communication

Organization

Customer service

Education

High School or GED

Job description

Avera is seeking a frontline Registration/Receptionist to greet patients across clinic sites and manage the check-in process. You will verify demographics and insurance, collect payments, and ensure accurate charting.

The role requires effective communication with patients and staff to coordinate appointments and admissions. Responsibilities include handling insurance authorizations, scanning records, answering inquiries, and maintaining scheduling accuracy.