Multi-Campus IT Support Specialist

Academies-of-Math-and-Science; Tucson (AZ); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Academies of Math and Science in Tucson seeks an IT Support Specialist I to provide frontline technical support across two Tucson campuses. You will troubleshoot hardware, software, network, and classroom technology issues to keep day-to-day operations running smoothly.

This on-site role requires travel between campuses, strong customer service, and the ability to manage multiple tickets with urgency and care. The position offers a $19–$22 hourly rate DOE and full-time employment.

Qualifications

• Minimum of 1 year of IT or technical support experience.
• Experience supporting Windows, ChromeOS, iOS, and Android devices.
• Familiarity with Microsoft Office 365 and Google Workspace.
• Basic knowledge of networking concepts, including TCP/IP, DNS, DHCP, and SMTP.
• Experience troubleshooting hardware, software, and connectivity issues.
• Ability to travel regularly between two Tucson campuses during the workday.
• Valid driver's license and reliable transportation required.

Responsibilities

• Provide on-site technical support to staff, school leaders, and campus users across two Tucson locations.
• Troubleshoot hardware, software, network connectivity, and technology issues.
• Install, configure, maintain, and troubleshoot desktops, laptops, Chromebooks, tablets, printers, and mobile devices.
• Support classroom and office technology, including projectors, phones, and AV equipment.
• Respond to and manage help desk tickets, prioritizing requests by urgency and impact.

Skills

Windows support

ChromeOS support

iOS support

Android support

Networking basics

Ticket handling

Tools

Office 365

Google Workspace

Job description

Academies of Math and Science in Tucson seeks an IT Support Specialist I to provide frontline technical support across two Tucson campuses. You will troubleshoot hardware, software, network, and classroom technology issues to keep day-to-day operations running smoothly.

This on-site role requires travel between campuses, strong customer service, and the ability to manage multiple tickets with urgency and care. The position offers a $19–$22 hourly rate DOE and full-time employment.