IT Support Computing Analyst III – End-User Systems Expert

The University of Arizona; Tucson (AZ); In loco; USD 59.000 - 74.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental, and vision insurance

Life and disability insurance

Paid vacation, sick leave, and holida​

Tuition reduction for employee and a​d

Retirement plans

Access to recreation and cultural Acti

Descrizione del lavoro

The University of Arizona is seeking an IT Support Computing Analyst III to join the Enterprise Support team on the Tucson campus. This in-person role provides advanced technical assistance to faculty, staff, and campus partners, resolving complex hardware, software, and network issues.

Responsibilities include deploying and maintaining desktops and devices, managing software licensing, and collaborating with IT teams on campus-wide initiatives.

Competenze

• Bachelor's degree or equivalent professional experience required.
• Minimum of 5 years of IT support experience.
• Experience in higher education or enterprise IT is preferred.

Mansioni

• Provide advanced technical support for faculty, staff, and campus partners.
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage software deployment, updates, and licensing; troubleshoot issues.
• Use Azure, InTune, JAMF, and AD to support end users.
• Document inventory, incidents, and resolutions; mentor peers.

Conoscenze

Active Directory

Microsoft 365

Endpoint management

Networking fundamentals

Customer service

Windows & macOS support

Formazione

Bachelor's degree

Strumenti

Azure

InTune

JAMF

Active Directory

Descrizione del lavoro

The University of Arizona is seeking an IT Support Computing Analyst III to join the Enterprise Support team on the Tucson campus. This in-person role provides advanced technical assistance to faculty, staff, and campus partners, resolving complex hardware, software, and network issues.

Responsibilities include deploying and maintaining desktops and devices, managing software licensing, and collaborating with IT teams on campus-wide initiatives.