Multi-Branch Float: Sales & Service Rep (Travel Reimbursed)

First Citizens; New Bern (NC); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

First Citizens is seeking a Sales and Service Representative to handle branch transactions and customer service requests while educating customers about bank capabilities and resources. The role supports branch sales by identifying opportunities for referrals to bank partners and travel to multiple NC branches as needed.

The position emphasizes strong communication, adaptability, and teamwork to deliver excellent service and meet branch objectives.

Qualifications

• High school diploma or GED required.
• Minimum 6 months' experience in customer service.
• Must possess a valid driver's license; frequent driving to other offices is required.

Responsibilities

• Process transactions and customer service requests in the branch.
• Identify and refer sales opportunities to bank partners.
• Foster collaborative partnerships to deliver value for customers, prospects and colleagues.

Skills

Branch Banking Operations

Communication (Written and Verbal)

Transaction Processing

Build Productive Relationships

Detail Oriented

Education

High School Diploma or GED

Job description

First Citizens is seeking a Sales and Service Representative to handle branch transactions and customer service requests while educating customers about bank capabilities and resources. The role supports branch sales by identifying opportunities for referrals to bank partners and travel to multiple NC branches as needed.

The position emphasizes strong communication, adaptability, and teamwork to deliver excellent service and meet branch objectives.