Senior Float Sales & Service Rep — Travel & Mileage Reimbursed

First Citizens Bank; Charleston (SC); On-site; USD 36,000 - 54,000; Full time

Job summary

First Citizens Bank seeks a Senior Sales & Service Representative to support sales and service delivery in the branch. The role involves building and expanding banking relationships through proactive outreach and handling deposits, payments, and digital access products.

Travel to multiple local branches is required, with mileage reimbursed. The successful candidate will demonstrate strong communication, customer service, adaptability, and teamwork skills, with a focus on efficient operations and

Qualifications

• High School Diploma or GED and 1 year experience in Sales or customer service; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program.
• Bachelor's Degree preferred
• Telephone sales experience preferred

Responsibilities

• Sales targets and relationship goals aligned to the community and bank metrics.
• Engage customers, prospects and referrals through proactive outreach.
• Represent the Bank at community events to generate business and CRA opportunities.
• Ensure compliance with regulations and bank policies while managing risk and delivering service.

Skills

Communication

Transaction Processing

Branch Banking Operations

Builds Productive Relationships

Customer Service Skills

Sales Outreach

Education

High School Diploma or GED

Bachelor's Degree

Job description

First Citizens Bank seeks a Senior Sales & Service Representative to support sales and service delivery in the branch. The role involves building and expanding banking relationships through proactive outreach and handling deposits, payments, and digital access products.

Travel to multiple local branches is required, with mileage reimbursed. The successful candidate will demonstrate strong communication, customer service, adaptability, and teamwork skills, with a focus on efficient operations and