Branch Float: Dynamic Sales & Service Pro

First Citizens Bank; Florence (SC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

First Citizens Bank is seeking a Senior Sales & Service Representative to support branch sales and service delivery across multiple locations. The role involves proactive outreach, deposit product fulfillment, and referral of opportunities to bank partners.

The candidate should demonstrate strong customer service, communication, and adaptability, with the ability to travel to branches in the Florence area and surrounding regions. Mileage is reimbursed.

Qualifications

• Minimum required education and experience: High School Diploma or GED and 1 year experience in sales or customer service; or 6 months in a customer support role at First Citizens Bank; or participation in a First Citizens career development program.
• Preferred Education: Bachelor's Degree
• Preferred Area of Experience: Telephone sales
• License or Certification: Valid driver's license; frequent driving to other offices; mileage reimbursed

Responsibilities

• Sales - achieve individual and team financial, production and relationship results; engage with customers and referral sources; represent the Bank in the community.
• Service Standards - foster collaborative partnerships; initiate conversations to uncover sales opportunities; address customer needs promptly.
• Operations and Administration - comply with regulations and policies; complete required training; perform general office duties to ensure operational efficiency

Skills

Influence

Sales outreach

Interpersonal communication

Customer service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Bachelor's Degree

Job description

First Citizens Bank is seeking a Senior Sales & Service Representative to support branch sales and service delivery across multiple locations. The role involves proactive outreach, deposit product fulfillment, and referral of opportunities to bank partners.

The candidate should demonstrate strong customer service, communication, and adaptability, with the ability to travel to branches in the Florence area and surrounding regions. Mileage is reimbursed.