MSP Systems Engineer II — On-Call Bonus & Growth

Palmetto Technology Group; Lafayette (LA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

401k match

Unlimited PTO after one year

Holidays

Gym reimbursement

Paid certifications

Learning and development programs

Job summary

COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong culture built on teamwork, service, growth-minded, trust, and innovation.

An MSP Systems Engineer II is responsible for managing and supporting the IT infrastructure of client organizations within an MSP environment. The role covers servers, networks, security, cloud services, and disaster recovery, with on-call rotation and opportunities to grow

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 4-5 years of experience in systems engineering, IT infrastructure, or a related field, with a strong understanding of system architecture and design principles.
• Proficiency in operating systems (e.g., Windows, Linux) and virtualization technologies (e.g., VMware, Hyper-V).
• Strong knowledge of networking concepts, protocols, and security practices (e.g., TCP/IP, DNS, DHCP, VPN).
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and automation tools (e.g., Ansible, Terraform) is a plus.

Responsibilities

• Install, configure, and maintain IT infrastructure for client networks.
• Deploy, configure, and manage operating systems, virtualization, and cloud services.
• Monitor and maintain servers, network devices, and other IT infrastructure components.
• Ensure optimal performance and uptime of client networks by configuring routers, switches, firewalls, VPNs, and other networking equipment.
• Troubleshoot and resolve network and server issues, such as connectivity problems and hardware failures.
• Implement security best practices, including firewall configurations, antivirus solutions, encryption, and secure authentication mechanisms.

Skills

Bachelor's degree in CS/IT

4-5 years experience

Windows/Linux proficiency

Networking knowledge

Cloud platforms (AWS/Azure)

Education

Bachelor’s degree in Computer Science/IT

Tools

VMware

Hyper-V

ConnectWise

Job description

COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong culture built on teamwork, service, growth-minded, trust, and innovation.

An MSP Systems Engineer II is responsible for managing and supporting the IT infrastructure of client organizations within an MSP environment. The role covers servers, networks, security, cloud services, and disaster recovery, with on-call rotation and opportunities to grow