MSP Systems Administrator – TAC Support (VMware/Azure)

Meriplex; Sacramento (CA); On-site; USD 48,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision

Disability insurance

401K

PTO & holidays

Referral bonuses

Job summary

Meriplex’s Northern California TAC team seeks a Systems Administrator to provide second-tier support across multiple client sites. You will resolve Level 2 end-user issues within the ticketing system, deliver expert guidance, and follow SOPs to complete requests.

The role covers Active Directory, Office 365, VPN, GPO, VMware, Exchange, and firewall tasks across Chico, Redding, Sacramento, San Francisco, Reno and Santa Cruz.

Qualifications

• Advanced knowledge of Microsoft 365 applications.
• Advanced knowledge of command line.
• Experience using ticketing systems preferred (ConnectWise).
• Strong network troubleshooting skills.
• Understanding of Azure and virtualization (VMware).

Responsibilities

• Provide advanced Active Directory and Office365 user account support.
• Deliver network and end-user VPN access support.
• Provide advanced level Active Directory GPO support.
• Offer second level VMware support.
• Interact professionally with executives, end users, technical and non-technical personnel.
• Administer server maintenance, security groups, and SAN connectivity.
• Perform basic firewall administration.
• Supply multifaceted authentication (MFA) support.
• Ability to troubleshoot and create Azure subscriptions.
• Administer spam solution products.
• Support MS Exchange servers.
• Manage wireless environment.
• Manage backup and replication solutions and storage devices.
• Perform technical equipment installations at customer sites.

Skills

Microsoft 365

Command line

ConnectWise

Network troubleshooting

Azure

VMware

Education

Network+ certification

Server+ certification

VMware certification

Azure certification

Microsoft 365 certification

Tools

Visio

Lucidchart

ConnectWise

RMM tools

Job description

Meriplex’s Northern California TAC team seeks a Systems Administrator to provide second-tier support across multiple client sites. You will resolve Level 2 end-user issues within the ticketing system, deliver expert guidance, and follow SOPs to complete requests.

The role covers Active Directory, Office 365, VPN, GPO, VMware, Exchange, and firewall tasks across Chico, Redding, Sacramento, San Francisco, Reno and Santa Cruz.