MSP On-Site Tech Support Specialist

Energy Jobline ZR; Salinas (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

Energy Jobline ZR is seeking a Technical Support Specialist to join a MSP environment. You will provide hands-on and remote IT support for diverse client organizations, troubleshoot hardware, software, and network issues, and set up workstations and peripherals.

You will assist with software installations, document resolutions, and collaborate with the internal IT team to resolve complex problems. The role requires clear communication and the ability to manage multiple tasks in a fast-paced

Qualifications

• Basic knowledge of IT systems, networking, and troubleshooting.
• Strong communication skills and customer service.
• Ability to work independently and manage multiple tasks.
• Experience in an MSP or similar environment is a plus, but not required.

Responsibilities

• On-site troubleshooting for hardware, software, and networking issues.
• Setup, configure, and maintain workstations and peripheral devices.
• Assist with software installations and updates.
• Provide technical support to clients and document resolutions.
• Collaborate with remote teams and elevate complex issues as needed.

Skills

IT basics

Networking basics

Troubleshooting

Customer service

Job description

Energy Jobline ZR is seeking a Technical Support Specialist to join a MSP environment. You will provide hands-on and remote IT support for diverse client organizations, troubleshoot hardware, software, and network issues, and set up workstations and peripherals.

You will assist with software installations, document resolutions, and collaborate with the internal IT team to resolve complex problems. The role requires clear communication and the ability to manage multiple tasks in a fast-paced