MSP IT Support Technician — On-Site & Growth Opportunities

Netlogic Computer Consulting; Nashua (NH); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Annual bonus

Certification training covered

Career advancement opportunities

Job summary

Netlogic Computer Consulting is seeking an experienced IT Support Technician to provide top-tier support to our clients across varied environments from Nashua, NH. You’ll troubleshoot across Windows, macOS, iOS, and Android, handle Active Directory and endpoint management tasks, and participate in deployments and on-site visits.

You will work in a fast-paced MSP setting, prioritizing requests for multiple clients, collaborating with teammates, and contributing to continuous improvement while

Qualifications

• Experience in MSP environment managing multiple clients.
• Strong troubleshooting across Windows, macOS, iOS and Android.
• In-depth AD/Entra/Intune/SharePoint/Teams administration.
• Fundamental networking and on-site/off-site support in Nashua, NH.

Responsibilities

• Provide efficient help desk support via phone, email, remote access, and on-site visits.
• Diagnose and resolve issues on Windows, macOS, iOS and Android devices.
• Manage AD/Entra, GPOs, Intune, SharePoint, Teams, backups, firewalls, and antivirus systems.
• Apply networking knowledge to fix networking problems.
• Prioritize requests for multiple clients and coordinate deployments.

Skills

Troubleshooting

Customer support

Communication skills

Multiclient coordination

On-call readiness

Education

IT certifications (e.g., CompTIA A+, Network+, Microsoft)

Tools

Active Directory

Entra Active Directory

Intune endpoint management

SharePoint

Teams

GPOs

Server backups

Firewalls

Antivirus

Hyper-V

VMware

Job description

Netlogic Computer Consulting is seeking an experienced IT Support Technician to provide top-tier support to our clients across varied environments from Nashua, NH. You’ll troubleshoot across Windows, macOS, iOS, and Android, handle Active Directory and endpoint management tasks, and participate in deployments and on-site visits.

You will work in a fast-paced MSP setting, prioritizing requests for multiple clients, collaborating with teammates, and contributing to continuous improvement while