MSP Cybersecurity Support Engineer I
mylogically
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Benefits offered by this job
Job summary
mylogically is seeking a Managed Services Engineer I to join their collaborative national support team. You will provide technical support for clients, working with various infrastructure environments including Windows Servers and workstations, firewalls, and network devices. This role demands problem-solving and operational tasks while maintaining high customer service standards.
The ideal candidate has strong technical skills and experience in managed service provider environments. Opportunities for growth and competitive benefits are offered, making it an appealing position for dedicated professionals.
Qualifications
- Minimum 1 year of experience in MSP technical support/troubleshooting preferred.
- Familiarity with Windows and Mac Operating systems essential.
- Strong organization skills and ability to work under pressure.
Responsibilities
- Manage open tickets and resolve issues efficiently.
- Deliver outstanding customer service remotely and on-site.
- Configuration and deployment of end-user workstations.
Skills
Education
Tools
Job description
mylogically is seeking a Managed Services Engineer I to join their collaborative national support team. You will provide technical support for clients, working with various infrastructure environments including Windows Servers and workstations, firewalls, and network devices. This role demands problem-solving and operational tasks while maintaining high customer service standards.
The ideal candidate has strong technical skills and experience in managed service provider environments. Opportunities for growth and competitive benefits are offered, making it an appealing position for dedicated professionals.
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