MSP Channel Growth Manager

ESET North America; San Diego (CA); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

401k matching

Wellness stipend

WFH stipend

Employee assistance

Health insurance

Life insurance

Paid time off

Volunteer time off

Vision insurance

Remote work

Job summary

ESET North America is seeking an Inside Partner Account Manager (MSP Focused) to drive growth through channel partners and distributors. You will develop MSP accounts, build joint go-to-market plans, and optimize partner programs to meet revenue goals.

The role requires 2–4 years in channel sales or account management in cybersecurity or tech, with strong relationship-building and forecasting skills. Hybrid work in the Western Region, preference for San Diego.

Qualifications

• 2-4 years in account management or channel sales within cybersecurity, software, or tech industry.
• Experience growing existing customer accounts through channel partners, distributors, and resellers.
• Proven ability to forecast revenue and manage complex sales cycles, with a track record of exceeding targets.

Responsibilities

• Develop and execute a channel strategy to grow the MSP business, including recruiting and enabling MSP partnerships.
• Build relationships with MSP partners and their sales organizations to create joint go-to-market plans and pipeline growth.
• Own MSP partner performance, including forecasting, enablement, and program optimization.
• Conduct regular business reviews with customers and partners to identify expansion opportunities and drive account growth.
• Collaborate with Sales, Marketing, Product, and Operations to deliver solutions and resources for MSP partners.
• Enable partners with knowledge, tools, and resources to support shared customer accounts and articulate value of ESET solutions.
• Maintain up-to-date knowledge of ESET's product portfolio, cybersecurity trends, and competitive landscape.
• Maintain accurate CRM data for customers, partners, opportunities, and forecasting.
• Assist partners with deal registration, quoting, and order management to support sales execution.
• Aim to achieve monthly, quarterly, and annual revenue, retention, and KPI targets.

Skills

Account management

Channel sales

Business development

Forecasting

Cross-functional collaboration

Education

Bachelor's degree in Business, Marketing, Sales, Information Technology, or related field

Tools

CRM software

Job description

ESET North America is seeking an Inside Partner Account Manager (MSP Focused) to drive growth through channel partners and distributors. You will develop MSP accounts, build joint go-to-market plans, and optimize partner programs to meet revenue goals.

The role requires 2–4 years in channel sales or account management in cybersecurity or tech, with strong relationship-building and forecasting skills. Hybrid work in the Western Region, preference for San Diego.