MSP Channel Account Manager – Inside Sales

ESET, spol. s r.o.; Boston (MA); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Cigna Medical Plan

Cigna Dental Plan

EyeMed Vision Plan

401(k) retirement savings

Life Insurance

Long Term Disability

Job summary

ESET in Boston is seeking a Channel Sales Specialist to drive business with channel partners and distributors. You will engage partners virtually, manage a partner pipeline, and coordinate with CAMs and SE to upsell and grow revenue.

You will forecast revenue, stay current on ESET products, and maintain CRM records while supporting resellers with deal registration and orders. A strong background in sales and MSP ecosystems is preferred.

Qualifications

• 4+ years of experience in sales, customer service, retail, hospitality, or another customer-facing role.
• Experience working with Managed Service Providers (MSPs) and understanding partner ecosystem and sales motions.
• Internship or coursework may count toward sales experience.

Responsibilities

• Engage with partners virtually (phone and video) to drive activities and acquisition.
• Build collaborative relationships with partner accounts and their customers; identify key decision makers.
• Create and manage a partner pipeline with focus on existing business and upsell under guidance.
• Forecast revenue weekly and monthly; stay updated on product range and address partner queries.

Skills

Sales experience

MSP knowledge

Outbound calling

CRM (Salesforce/HubSpot)

Education

Bachelor's degree in Business, Marketing, Communications, or related field

Tools

Salesforce

HubSpot

Job description

ESET in Boston is seeking a Channel Sales Specialist to drive business with channel partners and distributors. You will engage partners virtually, manage a partner pipeline, and coordinate with CAMs and SE to upsell and grow revenue.

You will forecast revenue, stay current on ESET products, and maintain CRM records while supporting resellers with deal registration and orders. A strong background in sales and MSP ecosystems is preferred.