Channel Account Manager – MSP Focus & Partner Growth

ESET; Boston (MA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health Plan

Dental Plan

Vision Plan

Life Insurance

Long Term Disability Plan

401(k) retirement savings

Paid Time Off

Holidays / PTO

Job summary

ESET is seeking a Channel Partnerships professional to drive revenue growth by engaging and supporting channel partners in a defined territory. You will manage relationships with partner accounts, forecast revenue, and help resellers maximize opportunities through upsell and cross-sell.

The role emphasizes outbound outreach, CRM discipline, and collaboration with CAMs and senior staff to meet quarterly targets. This full-time position reports to the channel sales team in the U.S.

Qualifications

• 1–2 years in sales or customer-facing role
• Experience in inside sales/lead generation is a plus
• Internship or coursework may count toward experience

Responsibilities

• Engage partners via phone and video to drive acquisition and build pipeline.
• Build collaborative relationships with partner accounts and customers; influence key decision makers.
• Forecast weekly and monthly revenue with senior guidance.
• Maintain accurate CRM data and process deal registrations.
• Achieve monthly and annual revenue targets and KPIs.

Skills

Excellent communication

Relationship building

Self-motivated

Outbound calling

Time management

Independent and teamwork

CRM experience

Sales forecasting

Education

High school diploma or equivalent

Associate's or bachelor's in Business/Marketing/Communications

Tools

Salesforce

HubSpot

Job description

ESET is seeking a Channel Partnerships professional to drive revenue growth by engaging and supporting channel partners in a defined territory. You will manage relationships with partner accounts, forecast revenue, and help resellers maximize opportunities through upsell and cross-sell.

The role emphasizes outbound outreach, CRM discipline, and collaboration with CAMs and senior staff to meet quarterly targets. This full-time position reports to the channel sales team in the U.S.