MS Dynamics Application Development, Lead

Tata Consultancy Services; Malvern (Chester County); On-site; USD 125,000 - 130,000; Full time

Benefits offered by this job

Discretionary bonus

Comprehensive medical coverage

Training & certification reimbursement

Job summary

Tata Consultancy Services is seeking a skilled CRM specialist to join our team in Malvern, PA. The role focuses on delivering end-to-end Dynamics CRM solutions, including data modeling, integrations, and deployments, with strong emphasis on Power Platform, Copilot, and BI reporting.

You will work in an agile environment, collaborating with clients and stakeholders to gather requirements, design solutions, and implement CRM capabilities at scale.

Qualifications

• CRM functional understanding across domains and sales/services.
• Deep expertise with Dataverse and Power Platform tools.
• Experience with Power Automate and connectors.
• Ability to design and develop plugins, JS, and Power Automate.
• Data modeling for CRM based on requirements.
• Experience with integrations using various patterns.
• Data migration design in large CRM deployments (Data Factory/Synapse/Fabric).
• Experience with CRM deployments, ALM, and CRM solutions.
• Troubleshooting and delivering solutions with team collaboration.
• Reports, dashboards, and Power BI experience.
• Knowledge of data platforms linked to CRM (Fabric/Synapse).
• Experience with Copilot in D365/M365 and Copilot Studio.
• Experience with Microsoft Dynamics CRM Online.
• Requirements gathering and data/integration design.
• Good communication skills.
• D365 Certification - PL 600/200 or AB 100.
• Azure components knowledge; AZ 900 preferred.

Responsibilities

• Work in an agile delivery model with stakeholder management.
• Design solutions by interacting with client stakeholders.
• Provide CRM solutions within tight schedules.
• Conduct CRM solution approach workshops with stakeholders.
• Create high-level technical designs.
• Manage CRM environments for testing, UAT and production.

Job description

Job Description

• CRM Functional understanding in various domains. Well experienced in Sales and Services Module. Knows Dataverse entity model well.
• Deep expertise around CRM tech areas like Dataverse, Power Platform tools like power automate/apps
• Power Automate and Connector – Previous experience on Workflow tools esp. Power Automate
• Ability to design & develop plugins, JS, power automate
• Ability to data model in CRM based on requirements
• Power Automate and Connector – Previous experience on Workflow tools esp. Power Automate
• Should have worked on Solution that involve integrations using various patterns
• Should have worked on or designed Data Migration to & from CRM in large setup using approved tools like Data Factory/Synapse or Fabric
• Worked in Solution deployments, ALM and CRM Solutions
• Troubleshooting & solution achiever for the application development issues with team collaboration
• Worked on Reports OOB, Dashboard and Power BI
• Worked or knowledge on data platform linked to CRM like Fabric or Synapse
• Worked on Copilot within D365 and M365 and Copilot studio/Azure AI foundry and developed agents and/or chatbots using Copilot Studio
• Worked in Microsoft Dynamics CRM preferably Online. Involved in various project activities like
• Requirement Gathering o Solution Design – Focused on Data /Integrations design
• Good Communication
• D365 Certification - PL 600/200 or AB 100
• Knowledge about Azure Components and AZ 900 certification is preferred.
  
• Able to work in agile delivery model & stakeholder management.
• Create design by interacting with client stakeholders.
• Able to provide solutions to the CRM requirements in tight time schedule
• Conduct CRM solution approach workshops to the stakeholders
• Create High Level Technical design
• Manage CRM environments for testing, UAT and production.
  

Must Have Technical/Functional Skills

• CRM Functional understanding in various domains. Well experienced in Sales and Services Module. Knows Dataverse entity model well.
• Deep expertise around CRM tech areas like Dataverse, Power Platform tools like power automate/apps
• Power Automate and Connector – Previous experience on Workflow tools esp. Power Automate
• Ability to design & develop plugins, JS, power automate
• Ability to data model in CRM based on requirements
• Power Automate and Connector – Previous experience on Workflow tools esp. Power Automate
• Create Design documentation
• Should have worked on Solution that involve integrations using various patterns
• Should have worked on or designed Data Migration to & from CRM in large setup using approved tools like Data Factory/Synapse or Fabric
• Worked in Solution deployments, ALM and CRM Solutions
• Troubleshooting & solution achiever for the application development issues with team collaboration
• Worked on Reports OOB, Dashboard and Power BI
• Worked or knowledge on data platform linked to CRM like Fabric or Synapse
• Worked on Copilot within D365 and M365 and Copilot studio/Azure AI foundry and developed agents and/or chatbots using Copilot Studio
• Worked in Microsoft Dynamics CRM preferably Online. Involved in various project activities like
• Requirement Gathering o Solution Design – Focused on Data /Integrations design
• Good Communication
• D365 Certification - PL 600/200 or AB 100
• Knowledge about Azure Components and AZ 900 certification is preferred.
  

Roles & Responsibilities

• Able to work in agile delivery model & stakeholder management.
• Create design by interacting with client stakeholders.
• Able to provide solutions to the CRM requirements in tight time schedule
• Conduct CRM solution approach workshops to the stakeholders
• Create High Level Technical design
• Manage CRM environments for testing, UAT and production.
  

Deployment Support of the CRM solution

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
• Salary Range: $125,000 - $130,000 a year

Qualifications

BACHELOR OF COMPUTER SCIENCE