MRI Patient Services & Authorization Coordinator

Twin Cities Orthopedics; Plymouth, Brooklyn Park (MN, MN); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Sign-on bonus

Medical, Dental & Vision Plan

401K with Profit Sharing

Tuition Reimbursement

Gym & Car Rental Discounts

Job summary

Twin Cities Orthopedics in Minnesota is seeking a Patient Services Representative – MRI to support patient registration, check-in and imaging coordination in our Brooklyn Park and Plymouth MRI departments. This full-time role Monday through Friday offers frontline patient service, insurance verification, and initiation of prior authorizations to ensure timely imaging access.

The position emphasizes strong customer service, accuracy in scheduling, and collaboration with the care team to help

Qualifications

• High School diploma/GED or equivalent.
• Customer service experience required.
• Administrative or Medical Office experience preferred.
• Insurance prior authorization experience strongly preferred.

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID.
• Verify and document insurance information as defined by current business practices.
• Accurate and timely scheduling of new and existing patients in the current practice management system.
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments.
• Verify active insurance coverage and benefits for imaging.
• Initiate prior authorization request and follow-up as necessary.
• Maintain a working knowledge of health care plan requirements and health plan networks; be aware of required payer authorization to facilitate care team questions and requests.
• Chart preparation and management.
• Maintain timely communication with patients, families, and staff.
• Any and all other duties as assigned.

Skills

Customer service

Administrative support

Medical office experience

Insurance knowledge

Education

High School diploma/GED

Job description

Twin Cities Orthopedics in Minnesota is seeking a Patient Services Representative – MRI to support patient registration, check-in and imaging coordination in our Brooklyn Park and Plymouth MRI departments. This full-time role Monday through Friday offers frontline patient service, insurance verification, and initiation of prior authorizations to ensure timely imaging access.

The position emphasizes strong customer service, accuracy in scheduling, and collaboration with the care team to help