MRI Patient Services Coordinator

iHealth; Woodbury (MN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Sign-on bonus

Medical, Dental & Vision

401K with Profit Sharing

Tuition Reimbursement

Job summary

Twin Cities Orthopedics, an operating division of Infinite Health Collaborative (i-Health), seeks a Patient Services Representative - MRI to support patient registration and coordination of imaging-related prior authorizations.

In this full-time role, you will manage check-ins, insurance verification, and communications with patients and care teams in the Stillwater & Woodbury MRI departments. A positive, customer-focused approach is essential.

Qualifications

• Customer service experience required.
• Administrative or Medical Office experience preferred.
• Insurance prior authorization experience strongly preferred.

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID.
• Verify and document insurance information as defined by current business practices.
• Accurate and timely scheduling of new and existing patients in the current practice management system.
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments.
• Verify active insurance coverage and benefits for imaging.
• Initiate prior authorization request and follow-up as necessary.
• Maintain a working knowledge of health care plan requirements and health plan networks.
• Chart preparation and management.
• Maintain timely communication with patients, families, and staff.
• Any and all other duties as assigned.

Skills

Customer service

Administrative duties

Medical office experience

Insurance knowledge

Education

HS Diploma or GED

Job description

Twin Cities Orthopedics, an operating division of Infinite Health Collaborative (i-Health), seeks a Patient Services Representative - MRI to support patient registration and coordination of imaging-related prior authorizations.

In this full-time role, you will manage check-ins, insurance verification, and communications with patients and care teams in the Stillwater & Woodbury MRI departments. A positive, customer-focused approach is essential.