MRI Patient Services Coordinator

iHealth; Brooklyn Park (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Sign-on bonus

Medical, Dental & Vision plan

401K with Profit Sharing

Job summary

i-Health is seeking a Patient Services Representative - MRI in Minnesota to handle patient registration and check-in, coordinate insurance information, and support the imaging workflow. The role requires effective communication with patients and staff and ensures accurate scheduling in the practice management system.

This full-time position is Monday–Friday, with day shifts at our Brooklyn Park MRI locations, offering opportunities to contribute to prior authorization processes and patient

Qualifications

• Customer service experience required.
• Administrative or Medical Office experience preferred.
• Insurance prior authorization experience strongly preferred.

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID.
• Verify and document insurance information as defined by current business practices.
• Accurate and timely scheduling of new and existing patients in the current practice management system.
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments.
• Verify active insurance coverage and benefits for imaging.
• Initiate prior authorization request and follow-up as necessary.
• Maintain a working knowledge of health care plan requirements and health plan networks.

Skills

Customer service

Scheduling

Insurance verification

Prior authorization

Education

High School diploma/GED or equivalent

Job description

i-Health is seeking a Patient Services Representative - MRI in Minnesota to handle patient registration and check-in, coordinate insurance information, and support the imaging workflow. The role requires effective communication with patients and staff and ensures accurate scheduling in the practice management system.

This full-time position is Monday–Friday, with day shifts at our Brooklyn Park MRI locations, offering opportunities to contribute to prior authorization processes and patient