MRI Patient Services Coordinator

Revo Health; Plymouth (MN); On-site; USD 38,000 - 47,000; Full time

Job summary

Revo Health, operating Twin Cities Orthopedics, is seeking a Patient Services Representative – MRI to handle patient registration, check-in, and clinical support duties in our Brooklyn Park and Plymouth MRI departments. This full-time role runs Monday–Friday with 7:30 AM–4:00 PM or 8:00 AM–4:30 PM.

You will coordinate the prior authorization process, verify imaging insurance coverage and benefits, collect payments, and schedule appointments in the practice management system while communicating

Qualifications

• High School diploma or GED required.
• Customer service experience required.
• Administrative or Medical Office experience preferred.
• Insurance prior authorization experience strongly preferred.

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID.
• Verify and document insurance information as defined by current business practices.
• Accurate and timely scheduling of new and existing patients in the current practice management system.
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments.
• Verify active insurance coverage and benefits for imaging.
• Initiate prior authorization request and follow-up as necessary.
• Maintain a working knowledge of health care plan requirements and health plan networks; be aware of required payer authorization.
• Chart preparation and management.
• Maintain timely communication with patients, families, and staff.
• Any and all other duties as assigned.

Skills

Customer service

Scheduling

Insurance verification

Administrative support

Education

High School diploma/GED or equivalent

Tools

Practice management system

Job description

Revo Health, operating Twin Cities Orthopedics, is seeking a Patient Services Representative – MRI to handle patient registration, check-in, and clinical support duties in our Brooklyn Park and Plymouth MRI departments. This full-time role runs Monday–Friday with 7:30 AM–4:00 PM or 8:00 AM–4:30 PM.

You will coordinate the prior authorization process, verify imaging insurance coverage and benefits, collect payments, and schedule appointments in the practice management system while communicating