MRI Patient Services & Authorization Specialist

Revo Health; Brooklyn Park (MN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Sign-on bonus

Medical, dental & vision plans

401K with profit sharing

Tuition reimbursement

Job summary

Revo Health's MRI patient services representative handles patient registration and check-in, collects payments and insurance details, and provides support in the Brooklyn Park and Plymouth MRI locations. The role coordinates prior authorizations to ensure imaging coverage, works Monday–Friday 7:30 AM–4:00 PM or 8:00 AM–4:30 PM, and collaborates with care teams to keep processes running smoothly.

Eligible candidates have a high school diploma and customer service experience; a sign-on bonus and

Qualifications

• High School diploma or GED required.
• Customer service experience required.
• Administrative or medical office experience preferred.
• Insurance prior authorization experience strongly preferred.

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID.
• Verify and document insurance information as defined by current business practices.
• Accurate and timely scheduling of new and existing patients in the current practice management system.
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments.
• Verify active insurance coverage and benefits for imaging.
• Initiate prior authorization request and follow-up as necessary.
• Maintain a working knowledge of health care plan requirements and health plan networks.
• Chart preparation and management.
• Maintain timely communication with patients, families, and staff.
• Any and all other duties as assigned.

Skills

Customer service

Administrative skills

Medical office experience

Insurance prior authorization

Education

High School diploma/GED

Job description

Revo Health's MRI patient services representative handles patient registration and check-in, collects payments and insurance details, and provides support in the Brooklyn Park and Plymouth MRI locations. The role coordinates prior authorizations to ensure imaging coverage, works Monday–Friday 7:30 AM–4:00 PM or 8:00 AM–4:30 PM, and collaborates with care teams to keep processes running smoothly.

Eligible candidates have a high school diploma and customer service experience; a sign-on bonus and