Mountain Sports School Manager

Alyeska Resort; Anchorage (AK); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Season pass

401(k) plan

Room discounts

Restaurant discounts

Job summary

Alyeska Resort in Girdwood, Alaska, seeks a Mountain Sports School Manager to lead our seasonal Mountain Sports School operations. You will oversee instructors, guides, administrative staff, and support teams, ensuring exceptional instruction, guest service, safety, and performance.

Responsibilities include recruiting, training, scheduling, and evaluating team members; developing group lessons, private instruction, and clinics; managing registrations through Flaik, RTP, and Aspenware; and

Qualifications

• Bachelor’s degree in Business Management, Sports Management, Recreation, or related field; advanced degree preferred.
• Previous management experience within a Mountain Sports School or similar instructional environment.
• Strong understanding of skiing and snowboarding techniques and instruction.
• Exceptional leadership and team development skills.
• Excellent guest service and communication abilities.
• Strong organizational skills and the ability to manage multiple priorities.
• Experience with budgeting and financial management.
• Ability to analyze operational data and performance reports.
• PSIA-AASI Level 3 preferred.
• First Aid and CPR certification preferred.

Responsibilities

• Oversee people, programs, and daily Mountain Sports School operations.
• Lead instructors, guides, administrative staff, and support teams while ensuring instruction, guest service, safety and performance.
• Recruit, train, schedule, and evaluate team members to maintain instructional and performance standards.
• Develop and manage group lessons, private instruction, specialty clinics, and other mountain sports programs.
• Oversee lesson registration and booking processes through Flaik, RTP, and Aspenware.
• Manage daily operations including budgeting, staffing, scheduling, expenses, and resource allocation.
• Build relationships with local schools, organizations, and community groups to generate new business.
• Represent Alyeska Mountain Sports School within the community and industry.

Skills

Leadership

Staff development

Budgeting

Scheduling

Guest service

Communication

Organizational skills

Data analysis

Community relations

Recruitment

Education

Bachelor’s degree in Business Management/related field

PSIA-AASI Level 3 preferred

CPR/First Aid certification preferred

Tools

Flaik

RTP

Aspenware

Job description

Are you a passionate mountain sports leader who loves developing people and creating unforgettable experiences on the mountain? Do you thrive leading teams, building instructional programs, and delivering exceptional guest experiences? If you’re ready to combine your leadership experience with your passion for skiing and snowboarding, Alyeska Resort is the place for you! We’re looking for a Mountain Sports School Manager to lead our winter and summer Mountain Sports School operations in Girdwood, Alaska.

What You’ll Do

As the Mountain Sports School Manager, you’ll oversee the people, programs, and daily operations that make our Mountain Sports School successful. You’ll lead instructors, guides, administrative staff, and support teams while ensuring exceptional instruction, guest service, safety, and operational performance.

Your Responsibilities Will Include

• Lead, coach, and develop Mountain Sports School instructors, guides, administrative staff, and support personnel.
• Recruit, train, schedule, and evaluate team members to maintain strong instructional and performance standards.
• Develop and manage group lessons, private instruction, specialty clinics, and other mountain sports programs.
• Oversee lesson registration and booking processes through Flaik, RTP, and Aspenware.
• Manage daily operations, including budgeting, staffing, scheduling, expenses, and resource allocation.
• Build relationships with local schools, organizations, and community groups to generate new business.
• Represent Alyeska Mountain Sports School within the community and mountain sports industry.

What We Offer

• Medical, Dental & Vision Insurance
• Paid Holidays & Paid Time Off
• Free Season Pass for employees and qualified dependents
• Roth 401(k) & 401(k) Retirement Savings Plan
• Discounts on rooms at The Hotel Alyeska and affiliate hotels
• Discounts at Alyeska restaurants, shops & Nordic Spa

What We Need

• Bachelor’s degree in Business Management, Sports Management, Recreation, or a related field; advanced degree preferred.
• Previous management experience within a Mountain Sports School or similar instructional environment.
• Strong understanding of skiing and snowboarding techniques and instruction.
• Exceptional leadership and team development skills.
• Excellent guest service and communication abilities.
• Strong organizational skills and the ability to manage multiple priorities.
• Experience with budgeting and financial management.
• Ability to analyze operational data and performance reports.
• Professional Ski Instructors of America – American Association of Snowboard Instructors (PSIA-AASI) Level 3 preferred.
• First Aid and Cardiopulmonary Resuscitation (CPR) certification preferred.

What To Expect

• Lead an active, highly seasonal operation in a dynamic mountain environment.
• Work outdoors in cold and varying weather conditions.
• Work a flexible schedule that may include extended hours, nights, weekends, holidays, and peak periods.
• Be on your feet for extended periods and actively support Mountain Sports School operations.
• Ability to lift up to 50 pounds and perform physical activities associated with mountain operations.

About Alyeska Resort

Alyeska Resort is nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 299-room resort, Nordic Spa, and Ski Area, Alyeska offers an incredible environment where outdoor adventure and hospitality come together. Girdwood is a lively mountain community where our employees can work hard, play hard, and share their passion for the outdoors with our guests.

If you’re ready to lead an incredible team, grow our mountain sports programs, and help guests discover their passion for the mountain

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace.