Rental Clerk

Alyeska Resort; Alyeska (AK); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Starting wage: From $18 per hour

Employee housing

Flexible work schedules

Paid time off & holidays

Free Mountain Pass for employees and a

Employee discounts

Medical, Dental, and Vision Insurance

401(k)

Job summary

Alyeska Resort is seeking a Rental Clerk in Girdwood, Alaska. You will help guests pick the right boots, skis, and snowboards, complete paperwork, and manage equipment check-ins and returns.

Responsibilities include greeting guests, calculating fit details, handling cash, and processing transactions with the POS system. This full-time role offers housing options and a dynamic resort environment.

Qualifications

• High school diploma or equivalent, or 1–3 months of related experience.
• Previous sales experience and cash handling is a plus.
• Ability to read, write, and communicate effectively with customers.
• Basic math skills for discounts, totals, and change.
• Knowledge of ski/snowboard equipment.

Responsibilities

• Greet guests and provide a welcoming experience.
• Assist guests in selecting boots, skis, and snowboards by measurements.
• Present rental agreements and complete documents.
• Handle returned equipment and inspect for damage.
• Accurately count cash and prepare deposits.
• Operate POS system, give change, and reconcile at shift end.

Skills

Customer service

Cash handling

POS system

Ski/snowboard equipment knowledge

Communication

Physical stamina

Education

High school diploma or equivalent

Tools

Point-of-sale system

Job description

Are you passionate about ski and snowboard gear and know how to meet guest’s needs when they are selecting equipment to rent? Do you want your next job to put you in the middle of the adventure and surrounded by picturesque nature? If you take pride in your craft and want to be part of a fun dynamic team, then Alyeska Resort is for you!

We’re looking for Rental Clerk professionals to join our team in Girdwood, Alaska.

What You’ll Do

As a Rental Clerk, your role is to create a welcoming and seamless experience for our guests as they prepare for a day on the slopes. You'll be assisting guests in selecting the right boots, skis, or snowboards tailored to their specific needs based on factors like height, weight, and skill level. In addition to ensuring that the paperwork is complete, you'll handle equipment with care when it's returned and ensure that cash transactions are managed accurately.

Your responsibilities will include:

• Greet guests with a smile and a professional demeanor as they arrive.
• Help guests choose the right-sized boots, skis, and snowboards based on height, weight, and skill level. Calculate binding tensions and pole lengths to ensure a comfortable fit.
• Present rental agreements, address guest questions, and ensure the completion of all necessary documents.
• Handle returned equipment with care, checking for any damage or issues.
• Accurately count cash and prepare it for bank deposits.
• Operate ourpoint-of-salesystem, makechange, and reconcile at theendof your shift.

What We Offer

• Starting Wage: From $18 per hour
• Employee Housing for a small fee live and play where you work
• Flexible work schedules
• Paid time off & holidays
• Free Mountain Pass for employees and qualified dependents
• Employee discounts on resort lodging, dining, and spa services
• Medical, Dental, and Vision Insurance
• 401(k)

What We Need

• High school diploma or equivalent, or 1 to 3 months of related experience and/or training.
• Previous sales experience is a plus, as is handling cash and operating a cash register.
• Ability to read, write, and understand simple instructions, as well as present information effectively to customers, clients, and fellow employees.
• Proficiency in basic math, from addition and subtraction to calculating discounts, interest, proportions, and more.
• Capable of defining problems, collecting data, and drawing valid conclusions.
• Comfortable interpreting technical instructions in both mathematical and diagram form, dealing with abstract and concrete variables.
• A working knowledge of ski and/or snowboard equipment and accessories.
• Strong verbal and written communication abilities, as well as effective interpersonal skills.
• Stellar customer service skills with the ability to assist guests of all ages, backgrounds, & abilities.
• Ability to work a flexible schedule, including weekends and holidays.

What to Expect

• Be on alert and at times, on your feet for long periods, including nights, weekends,&holidays.
• Work in a fast-paced, high-energy resort environment.
• Adapt to seasonal changes around the resort and special events.

Physical demands:

Ability to lift up-to 50 pounds, bend, stoop, walk, push or pull heavy equipment and stand for extended periods of time.

Work Environment

The noise in this work environment is usually moderate.Physical terrain in the work environment can be uneven with poor traction; there is ice and snow outside, and wet floors indoors. This role occasionally involves extended hours, nights, and weekends to accommodate peak business periods. Operating within a dynamic, fast-paced guest-centric setting, you willmaintaina high level of interaction with staff, guests, and stakeholders.

About Alyeska Resort

Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure!

Alaska is an incredibleplaceand Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit.Alyeska Resort offers the type of atmosphere where our employees are able to work hard and playhardandare encouraged to share their enthusiasm with our guests.Whether you are a seasoned hospitality or ski resortprofessional orjust starting out with an avid interest in ski area management or travel tourism,Ifyou’reready to bring your passion to Alyeska Resort,

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace.