Motorsports Service Advisor – In-Person (Hayward)

Intuit, Inc.; Hayward (CA); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Job summary

SP Motorsports in Hayward, CA is seeking a Motorsports Service Advisor to bridge customers and the service team for a seamless experience. The role emphasizes communication, detailed documentation of vehicle symptoms, and transparent cost explanations.

The ideal candidate has strong customer service background, knowledge of automotive services, and proficiency with service management software. This is an in-person position offering health benefits and opportunities for upselling maintenance

Qualifications

• High school diploma or equivalent; automotive tech/business cert a plus.
• 5 years of experience as auto service advisor or similar.
• Strong knowledge of automotive services, products, and repair procedures.
• Excellent communication and interpersonal skills.
• Proficiency with computer systems and service management software.

Responsibilities

• Greet customers promptly and professionally; document vehicle symptoms and service needs.
• Schedule service appointments and coordinate with the service team.
• Identify upsell opportunities and promote maintenance services or repairs.
• Maintain accurate records of customer interactions and completed repairs.
• Collaborate with technicians and parts to ensure timely service delivery.

Skills

Communication skills

Interpersonal skills

Multitasking

Time management

Customer service

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Service management software

CRM software

Job description

SP Motorsports in Hayward, CA is seeking a Motorsports Service Advisor to bridge customers and the service team for a seamless experience. The role emphasizes communication, detailed documentation of vehicle symptoms, and transparent cost explanations.

The ideal candidate has strong customer service background, knowledge of automotive services, and proficiency with service management software. This is an in-person position offering health benefits and opportunities for upselling maintenance