Motorcycle Service Writer - Growth, Pay & Perks

Ed Morse; San Antonio, Northern (TX, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly Pay

Uncapped earning potential

401K with company match

Competitive health benefits

Life Insurance

Disability coverage

Job summary

Ed Morse Automotive Group is seeking a Service Writer to join our Harley-Davidson team. You will handle customer inquiries, provide price quotes for parts and services, and coordinate with service and sales staff to deliver a smooth, high-quality experience.

The ideal candidate has at least 2 years of motorcycle service writing experience, strong phone skills, and a friendly, professional demeanor. Motorcycle endorsement is a plus and a background check is required.

Qualifications

• Minimum 2 years of motorcycle service writing experience.
• Excellent telephone communication skills.
• Positive associate who provides personalized service to guests and the community.

Responsibilities

• Answer phone calls, provide price quotes and information for parts and service.
• Maximize dealership sales of parts and service while ensuring customer satisfaction.
• Review work-in-progress to ensure quality and timeliness.
• Report to Service Manager/Director and collaborate with sales managers, group leaders, and technicians.
• Greet service customers warmly and act as a hospitable host.
• Listen to customer reasons for service and provide accurate estimates for suggested services or repairs.

Skills

Motorcycle service writing

Telephone skills

Customer service

Job description

Ed Morse Automotive Group is seeking a Service Writer to join our Harley-Davidson team. You will handle customer inquiries, provide price quotes for parts and services, and coordinate with service and sales staff to deliver a smooth, high-quality experience.

The ideal candidate has at least 2 years of motorcycle service writing experience, strong phone skills, and a friendly, professional demeanor. Motorcycle endorsement is a plus and a background check is required.