Service Writer

Ed Morse Auto Group; Moberly (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Weekly Pay

Bonuses/Commissions

401K with company match

Health benefits

Vacation & Holidays

Employee Purchase Program

Job summary

Ed Morse Automotive Group is seeking a Service Writer to join our team. The role focuses on answering calls, providing price quotes, and coordinating parts and service to maximize dealership sales while delivering excellent customer experiences.

The ideal candidate will greet customers warmly, listen to their needs, and produce accurate estimates for recommended services. A positive attitude and the ability to work with multiple managers and technicians are essential.

Qualifications

• Candidates must be well spoken and have excellent telephone skills.
• Be a positive associate who provides exceptional personalized service to our guests and community.
• Must pass a pre-employment background check.

Responsibilities

• Answering phone calls, providing price quotes and information regarding parts and service.
• Aim to provide customer satisfaction and maximize dealership sales of parts and service.
• Review work-in-progress to ensure quality and timeliness.
• Service Writer will report directly to the Service Manager/Service Director and work closely with vehicle sales managers, group leaders, and technicians.
• Promptly greet service customers warmly and be the perfect host.
• Listen to customers' reasons for bringing their vehicle to the service department.
• Provide accurate estimates for all services or repairs recommended.

Job description

Overview

Accelerate your career with Ed Morse Automotive Group! With 80+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, MT, IL, IA, CO, and AZ with over 60 + locations, representing 40+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.

We are currently seeking aService Writer to join our team.

Responsibilities

• Answering phone calls, providing price quotes and other information regarding both parts & service
• The goal is to provide customer satisfaction and maximize dealership sales of parts and service
• Review work-in-progress to ensure quality and timeliness.
• Service Writer will report directly to the Service Manager/ Service Director, but they will also work very closely with vehicle sales managers, the group leaders, technicians
• Promptly meet and greet service customers warmly and be the perfect host
• Listen to customer's reason(s) for bringing their vehicle to the service department
• Provide accurate estimates for all the services or repairs recommended

Qualifications

• Candidates must be well spoken, have excellent telephone skills.
• Be a positive associate who provides exceptional personalized service to our guests and community.
• Must pass a pre-employment background check

Why Ed Morse?

In addition to a rewarding career, Ed Morse offers our employees the following:

• Weekly Pay
• Uncapped earning potential! -Bonuses, Commissions, etc.
• 401K with company match
• Competitive Health Benefits including: Medical, Dental, Vision
• Supplemental Insurance options, Life Insurance, Short-Term Disability & Long-Term Disability
• Employee Assistance Program
• Quarterly Wellness Program
• Vacation Pay
• Sick Pay
• Six Paid Holidays each calendar year
• Fantastic Employee Purchase Program - Discounts on vehicles, parts & service
• Employee Referral Program - Get rewarded for working with friends
• Become involved in our community with Ed Morse Cares
• Unlimited career potential - opportunities in multiple states with over 30+ brands
• Ongoing Education - receive manufacturer and product knowledge training