Motor Vehicle Center Customer Support Specialist

Utah Department of Human Resource Management (DHRM); United States; A distancia; USD 21.000 - 38.000; Jornada completa

Descripción de la vacante

Utah Department of Human Resource Management (DHRM) seeks a Customer Service Representative for the MVCC in Salt Lake City. This in-office role handles motor vehicle inquiries, processes transactions, and explains regulations.

The position requires strong communication, detail orientation, and reliable performance in a fast-paced call center environment. The role offers full-time status, a salary range of $15.47–$27.34 per hour, and eligibility for a full benefits package.

Formación

• Customer service experience.
• Professional written and oral communication skills.
• Experience in a call center environment.
• Strong attention to detail.
• Excellent listening and interpersonal skills.

Responsabilidades

• Interact with customers over the telephone to explain rules and regulations.
• Guide customers through completing motor vehicle transactions.
• Retrieve customer information from the motor vehicle database and process title/registration transactions.
• Process and collect fees for motor vehicle processes and various transactions.

Conocimientos

Customer service

Call center environment

Attention to detail

Communication skills

Problem solving

Descripción del empleo

Utah Department of Human Resource Management (DHRM) seeks a Customer Service Representative for the MVCC in Salt Lake City. This in-office role handles motor vehicle inquiries, processes transactions, and explains regulations.

The position requires strong communication, detail orientation, and reliable performance in a fast-paced call center environment. The role offers full-time status, a salary range of $15.47–$27.34 per hour, and eligibility for a full benefits package.