Customer Service Specialist — DMV Transactions & Call Center

United Trading Group; Salt Lake City (UT); On-site; USD 21,000 - 38,000; Full time

Job summary

Utah State Tax Commission is hiring a Customer Service Representative for the MVCC in Salt Lake City. This in-office role supports a fast-paced call center environment, handling motor vehicle transactions and customer inquiries. A background check and FBI background clearance are required, with a salary between $15.47 and $27.34 per hour.

Full-time position with benefits, deadline 11/01/2026. Non-state employees start at $19.68 per hour; state employees have different guidelines.

Qualifications

• Experience in customer service environments.
• Strong written and oral communication skills.
• Experience in a call center environment preferred.
• Attention to detail in processing transactions.
• Excellent interpersonal skills.

Responsibilities

• Explain rules and regulations to customers over the phone.
• Guide customers through motor vehicle transactions.
• Retrieve customer information from the motor vehicle database.
• Process title and registration transactions and fees.
• Handle various motor vehicle requests such as address changes.

Skills

Customer service

Communication

Call center

Attention to detail

People skills

Following instructions

Active listening

Job description

Utah State Tax Commission is hiring a Customer Service Representative for the MVCC in Salt Lake City. This in-office role supports a fast-paced call center environment, handling motor vehicle transactions and customer inquiries. A background check and FBI background clearance are required, with a salary between $15.47 and $27.34 per hour.

Full-time position with benefits, deadline 11/01/2026. Non-state employees start at $19.68 per hour; state employees have different guidelines.