Mortgage Wire Transfer Specialist I

Gateway First Bank; Tulsa (OK); On-site; USD 42,000 - 64,000; Full time

Job summary

Gateway First Bank is seeking a Bank Wire Transfer Specialist I to process customer wires and mortgage wires, verify details, and support settlements. You will monitor wire requests and ensure proper approvals, maintaining CIF records and Good Guy rules where needed.

You will collaborate with the mortgage and financial departments, handle subpoenas/customer requests, and adhere to BSA/AML and privacy rules while delivering accurate, timely service in a fast-paced environment.

Qualifications

• Basic knowledge of wire clerk transfers policies, procedures, and processes.
• Strong time and organizational management skills.
• Excellent communication skills, both verbal and written.
• Proficient with Microsoft Office (Excel, Word, and Outlook).
• Strong attention to detail and good follow-up skills.
• Ability to work with internal and external professionals.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Exemplifies the Gateway Values: Growth Oriented, Make a Difference, Get it Done Attitude, Team Player, Do the Right Thing.

Responsibilities

• Monitors Outlook software for outgoing wire requests from bank employees and completes processing in a timely manner.
• Monitors wire software/system for incoming wires and repairs rejected wires to ensure appropriate entries are made for customers or bank accounts.
• Verifies all wires originated from the mortgage department to ensure accuracy with documentation.
• Works with financial department at day end to ensure settlement is completed when applicable.
• Maintains wire system with customer CIF records and enters Good Guy rules when necessary.
• Exercises awareness with regard to possible suspicious activity and reports to BSA department.

Skills

Time management

Organizational skills

Communication skills

Detail oriented

Interpersonal skills

Multi-tasking

Compliance awareness

Gateway values alignment

Education

High school diploma

Associates degree preferred

0-2 years deposit operations/retail experience

Tools

Microsoft Office

Excel

Job description

Gateway First Bank is seeking a Bank Wire Transfer Specialist I to process customer wires and mortgage wires, verify details, and support settlements. You will monitor wire requests and ensure proper approvals, maintaining CIF records and Good Guy rules where needed.

You will collaborate with the mortgage and financial departments, handle subpoenas/customer requests, and adhere to BSA/AML and privacy rules while delivering accurate, timely service in a fast-paced environment.