Wire Transfer Services Specialist

Bank of Colorado; Gretna (NE); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401K plan

Paid holidays

Paid time off (PTO)

Life insurance

Health Savings Account

Dental coverage

Vision coverage

Disability insurance

Employee assistance program

Job summary

Pinnacle Bancorp is seeking a Wire Transfer Services Specialist to support all banks by processing wire transfers and maintaining related records. You will ensure accuracy, handle customer inquiries, and escalate complex issues according to policy.

The role emphasizes confidentiality and compliance with controls. The position includes standard full-time hours, on-site work, and a comprehensive benefits package.

Qualifications

• Knowledge of wire transfer operations and processing practices.
• Familiarity with banking documentation requirements and internal controls.
• Ability to research exceptions and maintain supporting documentation.

Responsibilities

• Process incoming and outgoing wire transfers accurately and timely.
• Review and maintain wire transfer agreements and related records.
• Support customers and business partners with wire transfer information and documentation.
• Escalate unusual transactions and non-routine issues per policy.
• Provide professional service to internal and external customers.

Skills

Customer service

Written communication

Verbal communication

Interpersonal skills

Attention to detail

Data entry

Problem solving

Ability to work under pressure

Confidentiality

Education

High School or equivalent

Tools

Fiserv systems

Microsoft Office

Job description

Pinnacle Bancorp is seeking a Wire Transfer Services Specialist to support all banks by processing wire transfers and maintaining related records. You will ensure accuracy, handle customer inquiries, and escalate complex issues according to policy.

The role emphasizes confidentiality and compliance with controls. The position includes standard full-time hours, on-site work, and a comprehensive benefits package.