Mortgage Transaction Coordinator - Loan Process Specialist

Guild Mortgage; Warner Robins (GA); On-site; USD 46,838,000 - 57,859,000; Full time

Job summary

Guild Mortgage Company seeks a Transaction Coordinator to support originators by building complete loan files and managing processes from lead to contract and contract to close. The role emphasizes client communication, documentation gathering, and calendar management.

The position requires strong organization, attention to detail, and proficient use of MS Office tools; the candidate will handle confidential information with integrity and professionalism.

Qualifications

• High school diploma or equivalent; one year mortgage-related experience preferred.
• No active MLO license required.
• Ability to manage multiple priorities with strong attention to detail.
• Excellent communication skills and professionalism.
• Proficiency with Word, Excel, PDF tools; familiarity with CRM/data systems is a plus.

Responsibilities

• Assist originator with appointment setting and lead follow-up within target response times.
• Prepare loan applications, credit reports, and disclosures as part of file readiness.
• Maintain and update client databases and track loan progress through to close.
• Coordinate with referral sources and customers, ensuring timely communication.
• Monitor dates, gather documentation, and support processing and underwriting as needed.
• Provide advertising and marketing support while staying compliant with policies.

Skills

Communication

Organization

MS Office

Detail-oriented

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

PDF software

Data entry

Job description

Guild Mortgage Company seeks a Transaction Coordinator to support originators by building complete loan files and managing processes from lead to contract and contract to close. The role emphasizes client communication, documentation gathering, and calendar management.

The position requires strong organization, attention to detail, and proficient use of MS Office tools; the candidate will handle confidential information with integrity and professionalism.