Mortgage Systems Admin & Operations Coordinator

First National Bank of Pennsylvania; Pittsburgh (Allegheny County); On-site; USD 65,000 - 80,000; Full time

Job summary

First National Bank of Pennsylvania in Pittsburgh, PA seeks a Mortgage Systems Administration Coordinator 2 to manage provisioning, installation, configuration, operation and maintenance of our mortgage systems and related infrastructure.

Responsibilities include system monitoring, security checks, ticketing support, and participation in system implementations and upgrades, while adhering to risk management and regulatory requirements.

Qualifications

• High School or GED is the minimum education required.
• 3 years of related experience.
• Excellent communication skills, both written and verbal.
• Excellent customer service skills.

Responsibilities

• Researches and responds to a ticketing system for user issues.
• Develops and maintains installation and configuration procedures.
• Monitors daily system health and verifies hardware, servers, and key processes.
• Performs regular security monitoring to identify intrusions.
• Participates in system implementations.
• Manages user accounts per request.
• Identifies automated approaches to system administration.
• Contributes to risk management by following the risk program.

Skills

Communication skills

Customer service

Organizational skills

Analytical skills

Interpersonal skills

Detail-oriented

Multi-tasking

Education

High School or GED

Job description

First National Bank of Pennsylvania in Pittsburgh, PA seeks a Mortgage Systems Administration Coordinator 2 to manage provisioning, installation, configuration, operation and maintenance of our mortgage systems and related infrastructure.

Responsibilities include system monitoring, security checks, ticketing support, and participation in system implementations and upgrades, while adhering to risk management and regulatory requirements.