Mortgage Systems Admin II - Uptime & Automation

FNB Corporation; Pittsburgh (Allegheny County); Hybrid; USD 65,000 - 85,000; Full time

Job summary

F.N.B. Corporation in Pittsburgh, PA, is seeking a Mortgage Systems Administration Coordinator 2 to support provisioning, installation, configuration, operation and maintenance of systems hardware and software. The role emphasizes reliability, security, and process improvement.

The applicant will monitor systems, respond to incidents, manage user accounts, and participate in system implementations and workflow deployments. Strong communication and organizational skills are essential.

Qualifications

• Excellent written and verbal communication skills.
• Strong customer service orientation and the ability to manage multiple tasks.
• Detail-oriented with strong organizational and analytical abilities.
• Ability to work in a fast-paced environment and collaborate with colleagues.

Responsibilities

• Researches, maintains and responds to an internal ticketing system for user issues.
• Develops and maintains installation and configuration procedures.
• Performs daily system monitoring of hardware, servers, resources and logs.
• Participates in system implementation and deployment of workflow procedures.
• Creates, changes and deletes user accounts per request.
• Identifies innovative, automated approaches for system administration tasks.

Skills

Communication

Customer service

Organization

Analytical

Interpersonal skills

Detail-oriented

Education

High School or GED

Job description

F.N.B. Corporation in Pittsburgh, PA, is seeking a Mortgage Systems Administration Coordinator 2 to support provisioning, installation, configuration, operation and maintenance of systems hardware and software. The role emphasizes reliability, security, and process improvement.

The applicant will monitor systems, respond to incidents, manage user accounts, and participate in system implementations and workflow deployments. Strong communication and organizational skills are essential.