Mortgage Systems Administration Coordinator 2- Pittsburgh

First National Bank Of Pennsylvania; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

FNB is seeking a Mortgage Systems Administration Coordinator 2 in Pittsburgh, PA to ensure provisioning, installation, configuration, operation, and maintenance of systems and infrastructure. You will participate in system upgrades and workflow deployment, test changes, and document procedures.

Responsibilities include ticketing system management, installation/configuration development, daily monitoring, security checks, and user account administration, with focus on reliability, compliance, and

Qualifications

• High school diploma or GED required.
• 3+ years of relevant experience in systems administration or IT operations.
• Strong communication and analytical abilities are essential.

Responsibilities

• Maintains and responds to the internal ticketing system for user issues.
• Develops and maintains installation and configuration procedures.
• Performs daily system monitoring of hardware, servers, and key processes.

Skills

Excellent communication

Customer service

Organizational skills

Analytical skills

Detail-oriented

Multi-tasking

Education

High School Diploma or GED

Job description

Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future.

Position Title: Mortgage Systems Administration Coordinator 2

Business Unit: Mortgage Administration

Reports to: Manager of Mortgage Systems and Operations

Position Overview: This position is primarily responsible for effective provisioning, installation/configuration, operation and maintenance of systems hardware and software and related infrastructure. The incumbent participates in implementation of new systems, upgrades, and deployment of workflow procedures. The incumbent completes testing and documentation of system changes. The incumbent ensures that system hardware, operating systems, software systems and related procedures adhere to organizational values, enabling staff, volunteers and business partners.

Primary Responsibilities

• Researches, maintains and responds to an internal ticketing system for user issues.
• Develops and maintains installation and configuration procedures.
• Performs daily system monitoring verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs.
• Performs regular security monitoring to identify any possible intrusions.
• Participates in system implementation.
• Creates, changes and deletes user accounts per request.
• Develops and maintains installation and configuration procedures.
• Researches and recommends innovative, and where possible, automated approaches for system administration tasks.
• Identifies approaches that leverage our resources and provide economies of scale.
• Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 3

Skills Required

• Excellent communication skills, both written and verbal
• Excellent customer service skills
• Excellent organizational, analytical and interpersonal skills
• Detail-oriented
• Ability to work and multi-task in a fast paced environment

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A

Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

A culture of teamwork.

A history of success.

As a leading diversified financial services company, F.N.B. Corporation (FNB) offers a wide range of opportunities for individuals who want to grow their careers.

The FNB team is a group of highly qualified professionals who work together to provide comprehensive financial solutions across our corporate footprint, which includes Pennsylvania, Ohio, Maryland, West Virginia, Virginia, North Carolina, and South Carolina.

Our consistent recognition as a best place to work and top workplace by our own employees symbolizes the outstanding culture we represent.