Mortgage Systems Administration Coordinator 2- Pittsburgh

FNB Corporation; Pittsburgh (Allegheny County); Hybrid; USD 65,000 - 85,000; Full time

Job summary

F.N.B. Corporation in Pittsburgh, PA, is seeking a Mortgage Systems Administration Coordinator 2 to support provisioning, installation, configuration, operation and maintenance of systems hardware and software. The role emphasizes reliability, security, and process improvement.

The applicant will monitor systems, respond to incidents, manage user accounts, and participate in system implementations and workflow deployments. Strong communication and organizational skills are essential.

Qualifications

• Excellent written and verbal communication skills.
• Strong customer service orientation and the ability to manage multiple tasks.
• Detail-oriented with strong organizational and analytical abilities.
• Ability to work in a fast-paced environment and collaborate with colleagues.

Responsibilities

• Researches, maintains and responds to an internal ticketing system for user issues.
• Develops and maintains installation and configuration procedures.
• Performs daily system monitoring of hardware, servers, resources and logs.
• Participates in system implementation and deployment of workflow procedures.
• Creates, changes and deletes user accounts per request.
• Identifies innovative, automated approaches for system administration tasks.

Skills

Communication

Customer service

Organization

Analytical

Interpersonal skills

Detail-oriented

Education

High School or GED

Job description

## Mortgage Systems Administration Coordinator 2- PittsburghApply: Pittsburgh, PA: Full time: Posted Today: 2026-02347## Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.## **Join our team. Make a difference - for us and for your future.****Position Title:** Mortgage Systems Administration Coordinator 2**Business Unit:** Mortgage Administration**Reports to:** Manager of Mortgage Systems and Operations**Position Overview:**This position is primarily responsible for effective provisioning, installation/configuration, operation and maintenance of systems hardware and software and related infrastructure. The incumbent participates in implementation of new systems, upgrades, and deployment of workflow procedures. The incumbent completes testing and documentation of system changes. The incumbent ensures that system hardware, operating systems, software systems and related procedures adhere to organizational values, enabling staff, volunteers and business partners.**Primary Responsibilities:**Researches, maintains and responds to an internal ticketing system for user issues.Develops and maintains installation and configuration procedures.Performs daily system monitoring verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs.Performs regular security monitoring to identify any possible intrusions.Participates in system implementation.Creates, changes and deletes user accounts per request.Develops and maintains installation and configuration procedures.Researches and recommends innovative, and where possible, automated approaches for system administration tasks. Identifies approaches that leverage our resources and provide economies of scale.Performs other related duties and projects as assigned.All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.**Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:**High School or GED **Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:**3 **Skills Required to Perform the Primary Responsibilities of this Position:**Excellent communication skills, both written and verbal Excellent customer service skills Excellent organizational, analytical and interpersonal skills Detail-oriented Ability to work and multi-task in a fast paced environment **Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:**N/A **Physical Requirements or Work Conditions Beyond Traditional Office Work:**N/A