Mortgage Systems & IT Operations Coordinator

fnbcorp; Pittsburgh (Allegheny County); On-site; USD 65,000 - 90,000; Full time

Job summary

F.N.B. Corporation in Pittsburgh, PA is seeking a Mortgage Systems Administration Coordinator 2 to maintain, install, configure and monitor critical systems for mortgage operations. You will respond to tickets, implement procedures, monitor hardware and software, and assist with security and system upgrades.

The role requires strong communication, customer service, organizational and multitasking skills, with attention to detail to ensure reliable operation in a fast-paced environment.

Qualifications

• Excellent communication skills, both written and verbal.
• Excellent customer service skills.
• Excellent organizational, analytical and interpersonal skills.
• Detail-oriented.
• Ability to work and multi-task in a fast paced environment.

Responsibilities

• Researches, maintains and responds to an internal ticketing system for user issues.
• Develops and maintains installation and configuration procedures.
• Performs daily system monitoring verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs.
• Performs regular security monitoring to identify any possible intrusions.
• Participates in system implementation.
• Creates, changes and deletes user accounts per request.

Skills

Communication

Customer service

Organizational skills

Attention to detail

Multitasking

Education

High School or GED

Job description

F.N.B. Corporation in Pittsburgh, PA is seeking a Mortgage Systems Administration Coordinator 2 to maintain, install, configure and monitor critical systems for mortgage operations. You will respond to tickets, implement procedures, monitor hardware and software, and assist with security and system upgrades.

The role requires strong communication, customer service, organizational and multitasking skills, with attention to detail to ensure reliable operation in a fast-paced environment.