Mortgage Sales Support Specialist

Triad Financial Services, Inc.; Jacksonville (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Triad Financial Services, Inc. is seeking a Sales Support Admin to assist the sales team with administrative tasks related to new loan production and client outreach.

The role includes handling inbound calls, expiring locks, and various reporting needs to support loan officers and strengthen borrower relationships. Candidates should bring at least 2 years of mortgage processing experience, strong attention to detail, and the ability to work independently as well as within a sales team.

Qualifications

• 2 years of mortgage processing experience.
• Strong attention to detail.
• Ability to work independently and as part of a sales team.
• Knowledge of Encompass Loan Origination System.
• Knowledge of Composer Phone System.

Responsibilities

• Support the sales team with administrative tasks for new loan production.
• Handle client outreach, inbound call overflow, and email assistance with expiring locks.
• Prepare and distribute administrative reports for management.
• Assist LOs with scheduling and other admin needs.

Skills

Attention to detail

Independent work

Team player

Tools

Encompass LOS

Composer Phone System

Job description

Triad Financial Services, Inc. is seeking a Sales Support Admin to assist the sales team with administrative tasks related to new loan production and client outreach.

The role includes handling inbound calls, expiring locks, and various reporting needs to support loan officers and strengthen borrower relationships. Candidates should bring at least 2 years of mortgage processing experience, strong attention to detail, and the ability to work independently as well as within a sales team.