Mortgage Loan Support Specialist

Texana Bank, N.A.; Tupelo (MS); On-site; USD 20,664 - 34,440; Full time

Job summary

Texana Bank, N.A. is seeking an administrative professional within Mortgage Operations to support loan origination processes.

The role involves assisting loan officers and coordinating communication with customers to facilitate timely loan approvals. Responsibilities include calling existing customers, handling inquiries, and preparing required notices and documentation while maintaining confidentiality of all banking records and customer information.

Qualifications

• Proficient with Microsoft Applications.
• Experience processing real estate, consumer, and commercial loans.
• Preferred knowledge of lending policies, procedures, and documentation.
• Self-starter, self-reliant, dependable, ability to meet specific time constraints.
• Excellent organizational and communication skills.

Responsibilities

• Make calls on existing customers as needed.
• Responds to customers’ inquiries as appropriate.
• Prepares adverse notice notifications and forms, documents, and correspondence as needed.
• Performs other tasks requested by supervisor as they relate to the Bank and its functions.
• Maintain confidentiality of Bank’s records; customer accounts and information.

Skills

Microsoft Applications

Education

High School Diploma or GED

Job description

Texana Bank, N.A. is seeking an administrative professional within Mortgage Operations to support loan origination processes.

The role involves assisting loan officers and coordinating communication with customers to facilitate timely loan approvals. Responsibilities include calling existing customers, handling inquiries, and preparing required notices and documentation while maintaining confidentiality of all banking records and customer information.