Mortgage Sales Leader — Grow & Coach High-Performance Team

Desert Financial Credit Union; Phoenix (AZ); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Desert Financial Credit Union in Phoenix, AZ is seeking a Mortgage Sales Manager to lead a retail Mortgage Loan Officer team and drive mortgage production. You will develop MLOs, cultivate branch partnerships, and expand referral networks to grow the mortgage portfolio.

The role emphasizes servant leadership, coaching, and compliance with ECOA, Reg B, TRID, and RESPA, while delivering strong member service and strategic sales execution across the market.

Qualifications

• Bachelor's degree in Business, Finance, or related field.
• 4+ years in mortgage banking with leadership experience.
• 2+ years of direct sales leadership required.

Responsibilities

• Lead branch-assigned MLO team with coaching-first culture.
• Set performance expectations and monitor results.
• Grow Realtor and referral partner relationships in-market.
• Coach on mortgage regulations and compliance responsibilities.
• Develop and deliver sales training and enablement programs.
• Oversee lead intake, pipeline management, and reporting.

Skills

Team Leadership

Coaching

Sales Leadership

Mortgage Knowledge

Regulatory Compliance

Mentoring

Relationship Building

Education

Bachelor's Degree in Business/Finance or related field

Tools

LOS

CRM

Pricing tools

Disclosures

Job description

Desert Financial Credit Union in Phoenix, AZ is seeking a Mortgage Sales Manager to lead a retail Mortgage Loan Officer team and drive mortgage production. You will develop MLOs, cultivate branch partnerships, and expand referral networks to grow the mortgage portfolio.

The role emphasizes servant leadership, coaching, and compliance with ECOA, Reg B, TRID, and RESPA, while delivering strong member service and strategic sales execution across the market.