Sales Manager, Direct Lending (Arizona)

PHH Mortgage; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading mortgage firm in Phoenix, Arizona is seeking a Sales Manager to drive business growth by managing a team of Loan Officers. The ideal candidate will have experience in sales management and a proven track record in exceeding production goals. This position requires strong leadership skills and compliance knowledge in the mortgage industry.

Qualifications

• Experience managing a team of sales professionals.
• Proven track record of exceeding sales production goals.
• Proficient in mortgage/banking software.

Responsibilities

• Manage and develop a team of Loan Officers.
• Provide ongoing coaching to increase sales production.
• Participate in Retail Leadership team meetings.

Skills

Sales management

Coaching

Lead generation

Communication

Education

High school diploma or GED

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Role Overview

Reporting to the Sales Director, the Sales Manager is primarily responsible for driving business growth by managing and developing a team of Loan Officers who originate mortgage loans to a nationwide market. This position is critical to the success of the sales organization and will be expected to work cross functionally and partner with other business leaders to drive efficiency and production throughout the organization.

** This person must reside within 75 miles of a Phoenix, Arizona

Job Functions and Responsibilities

• Daily sales management of Loan Officers including adherence to key metrics, time blocks, scheduling, sales and technical skills.
• Development and improvement of overall processes including sales strategy, phone systems and lead generation systems.
• Management of leads distributed to the team including disposition of leads, transfer rate and lead management protocols.
• Responsible to provide ongoing coaching to Loan Officers to drive efficiency and increased sales production.
• Work with Loan Officers and Processing Department on loan level issues.
• Recruiting, training and developing of Loan Officers
• Measuring and reporting of daily team production and participation in monthly leadership meetings
• Active participation in Retail Leadership team to assure achievement of operating plan and strategic evolution.
• Responsible for all regulatory compliance functions for their teams including, but not limited to initial disclosures sent timely, rate lock disclosures sent timely, State of IL predatory lending compliance and quality assurance.

Qualifications

• High school diploma, GED or military equivalent experience required; bachelor’s degree preferred.
• Experience with Selling multiple direct to consumer loan products preferred.
• Minimum 1-2 years’ experience managing, leading and developing a team of sales professionals; leadership experience with loan officers in a call center environment preferred.
• Successful, proven track record of managing team sales production and meeting, exceeding production goals.
• Proficient computer skills including Microsoft Office Suite, and other mortgage/banking software.
• Multi-state experience and license preferred.
• Must reside near Pheonix, Arizona