Mortgage Post Closing/Servicing Processor (Escrow Focus)

Liberty Federal Credit Union

Evansville (IN)

On-site

USD 42,000 - 54,000

Full time

14 days+

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Benefits offered by this job

Paid Holidays
Paid Time Off
Medical, Dental and Vision Insurance
401(k) retirement program with match
Employer paid Group Term Life; Short &
Long-Term Disability Insurance
Tuition Reimbursement Program

Job summary

Liberty FCU is seeking a Mortgage Post Closing/Servicing Processor with Escrow Focus to join our Evansville, IN team. The role handles escrow servicing after loan closing, including setting up escrow accounts and processing transactions, with a 40-hour work week and rotating Saturday schedule.

Occasional overtime may be required during peak periods. The ideal candidate will bring strong member service skills and attention to detail, with escrow experience preferred and the ability to work

Qualifications

  • Excellent member service skills with attention to detail.
  • Previous escrow experience preferred for this role.

Responsibilities

  • Perform escrow/servicing after loan closing, set up escrow accounts and process transactions.
  • Disburse property tax, homeowner's and other insurance bills; research loan issues.
  • Review input accuracy in loan system; perform payment research; assist accounting reconciliations.

Skills

Customer service
Escrow experience
Attention to detail

Tools

Escrow software
Ticketing system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Mortgage Post Closing/Servicing Processor (Escrow Focus)

Full Time Clerical MAIN OFFICE, Evansville, IN, US

3 days ago Requisition ID: 4057

Liberty FCU, a full-service credit union, is currently seeking a Mortgage Post Closing/Servicing Processor (with Escrow Focus) . The candidate must possess excellent member service skills with attention to detail. Previous escrow experience is preferred as this position will focus on processing escrow accounts. The candidate will be scheduled for a 40-hour work week and must be available to work Saturdays on a rotating basis. Occasional overtime may be required during peak periods. Duties and responsibilities include but are not limited to the following:

  • Perform all aspects of escrow/servicing functionalities after the loan has closed, including:
    • Set-up new escrow accounts and process escrow transactions
    • Assist with disbursing property tax, homeowner's insurance, flood insurance & PMI bills
    • Research and resolve loan issues to conclusion
    • Assist with accuracy review of input to computer loan system
    • Payment research
    • Work collaboratively with accounting for all accounting reconciliations
  • Assist with tickets in the escrow ticketing system
  • Provide excellent member service when fielding servicing calls from employees and members
  • Complete the boarding process for new, renewed and modified mortgage loans
  • Process and correct mortgage transactions in the servicing software
  • Develop a working knowledge of the credit union's data and word processing systems
  • Serve on the Saturday schedule on a rotating basis
  • Develop an understanding of credit union history, philosophy, organization, bylaws, and operational procedures
  • Any other duties assigned by management

Liberty FCU, a full-service credit union, is currently seeking a Mortgage Post Closing/Servicing Processor (with Escrow Focus) . The candidate must possess excellent member service skills with attention to detail. Previous escrow experience is preferred as this position will focus on processing escrow accounts. The candidate will be scheduled for a 40-hour work week and must be available to work Saturdays on a rotating basis. Occasional overtime may be required during peak periods. Duties and responsibilities include but are not limited to the following:

  • Perform all aspects of escrow/servicing functionalities after the loan has closed, including:
    • Set-up new escrow accounts and process escrow transactions
    • Assist with disbursing property tax, homeowner's insurance, flood insurance & PMI bills
    • Research and resolve loan issues to conclusion
    • Assist with accuracy review of input to computer loan system
    • Payment research
    • Work collaboratively with accounting for all accounting reconciliations
  • Assist with tickets in the escrow ticketing system
  • Provide excellent member service when fielding servicing calls from employees and members
  • Complete the boarding process for new, renewed and modified mortgage loans
  • Process and correct mortgage transactions in the servicing software
  • Develop a working knowledge of the credit union's data and word processing systems
  • Serve on the Saturday schedule on a rotating basis
  • Develop an understanding of credit union history, philosophy, organization, bylaws, and operational procedures
  • Any other duties assigned by management
Benefits and Compensation:
  • Paid Holidays
  • Paid Time Off (Vacation, Sick and Personal Days)
  • Medical, Dental and Vision Insurance
  • 401(k) retirement program with matching funds
  • Employer paid Group Term Life Insurance, Short Term and Long-Term Disability Insurance
  • Tuition Reimbursement Program

Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

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