Escrow-Focused Mortgage Processing Specialist

Mmbba; Evansville (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with matching funds

Life Insurance

Short/Long-Term Disability Insurance

Tuition Reimbursement

Job summary

Liberty FCU is seeking a Mortgage Post Closing/Servicing Processor (Escrow Focus) to handle escrow accounts after loan closing with a sharp eye for detail and a commitment to excellent member service. This role requires completing boarding, processing escrow-related transactions, and resolving issues in servicing systems, with ongoing learning of CU policies.

The position supports a 40-hour work week and may require occasional overtime and Saturday rotations.

Qualifications

• Experience in mortgage escrow and servicing processes.
• Excellent member service and attention to detail.
• Willingness to work Saturdays on a rotating basis.

Responsibilities

• Set up and process escrow accounts and transactions.
• Disburse tax, insurance, flood, and PMI bills as needed.
• Research and resolve loan issues through to closure.
• Process mortgage transactions in servicing software.
• Assist with boarding of loans and data input accuracy.
• Provide excellent service during servicing calls.
• Support accounting reconciliations and ticketing system.
• Learn credit union policies and procedures.
• Rotate Saturday schedule as required.

Skills

Escrow experience

Customer service

Attention to detail

Tools

Servicing software

Job description

Liberty FCU is seeking a Mortgage Post Closing/Servicing Processor (Escrow Focus) to handle escrow accounts after loan closing with a sharp eye for detail and a commitment to excellent member service. This role requires completing boarding, processing escrow-related transactions, and resolving issues in servicing systems, with ongoing learning of CU policies.

The position supports a 40-hour work week and may require occasional overtime and Saturday rotations.