Mortgage Operations Lead: Processing & Closings

M/I Homes; North Carolina; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Paid time off and paid holidays

Job summary

M/I Homes is seeking a senior loan processing operations leader in the United States, reporting to the Operations Manager/Branch Manager. You will direct daily production of the mortgage processing team, help process files, and support underwriting to ensure timely and accurate closings.

You will mentor processors, monitor daily outputs, and develop reports for executives. The role requires strong leadership, communication, and adaptability in a fast-paced mortgage environment.

Qualifications

• 5 years Sr. Loan Processing experience with mortgage files.
• Strong knowledge of underwriting guidelines and DU/LP.
• Ability to mentor loan processors and lead teams.

Responsibilities

• Oversee daily production of loan processing team and ensure timely closings.
• Monitor reports and ensure loans move through process per expectations.
• Assist with underwriting loan files and provide guidance to staff.
• Mentor and educate processors to support their development.
• Prepare and review reports for company leadership.

Skills

Leadership

Organizational skills

Detail-oriented

Customer service

Communication skills

Adaptability

Underwriting experience

Job description

M/I Homes is seeking a senior loan processing operations leader in the United States, reporting to the Operations Manager/Branch Manager. You will direct daily production of the mortgage processing team, help process files, and support underwriting to ensure timely and accurate closings.

You will mentor processors, monitor daily outputs, and develop reports for executives. The role requires strong leadership, communication, and adaptability in a fast-paced mortgage environment.