Operations Team Lead

M/I Homes; Columbus (OH); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k) with match

PTO and holidays

Parental leave

Job summary

M/I Homes is seeking an experienced Senior Loan Processing Leader to oversee daily production of the loan processing team and support underwriting mortgage loans. You will coordinate operations staff to ensure timely closings, monitor reports, and drive accuracy.

Applicants should have at least 5 years in senior loan processing, strong leadership, and solid knowledge of DU/LP and agency guidelines. The role includes mentoring staff, training, and taking on special projects, with underwriting

Qualifications

• 5 years senior loan processing experience with mortgage processing knowledge (DU/LP/agency guidelines).
• Strong leadership and organizational skills; detail-oriented.
• Excellent verbal and written communication for high interaction.
• Ability to analyze lender requirements and underwriting guidelines; customer-service oriented.
• Underwriting experience is a plus.

Responsibilities

• Monitor daily reports to ensure loan files move through process per company expectations.
• Process loan files as needed to support branch and ensure timely closings.
• Assist Operations Manager with underwriting loan files as needed.
• Monitor daily production of processing staff.
• Mentor and educate loan processors to support development.
• Prepare and review reports for appropriate company representatives.
• Assist with training procedures for existing and new employees.
• Assist with special projects and other duties.
• Obtain underwriting authority within 120 days of starting position (training provided).

Skills

Leadership

People management

Analytical thinking

Communication skills

Education

5+ years Sr. Loan Processing experience

Job description

Job Summary

Under the guidance of the Operation Manager and/or Branch Manager, possesses the overall accountability and responsibility for the daily production of loan processing team, assists with processing loan files as well as underwriting mortgage loans. Directs and coordinates daily production of operations staff to ensure timely and accurate closings.

Duties and Responsibilities

• Daily monitoring of reports to ensure loan files are moving through the process in accordance with company expectations.

• Process loan files as needed to support branch and ensure all loans close on time.

• Assist Operations Manager with underwriting loan files as needed.

• Monitor daily production of processing staff.

• Mentor and educate loan processors to ensure their development.

• Prepares and reviews reports for appropriate company representatives.

• Assist with training procedures for existing and new employees.

• Assist with special projects as requested and perform additional duties as required.

• Must obtain underwriting authority within 120 days of starting position. Training will be provided.

Minimum Education Experience

5 years Sr. Loan Processing experience. Extensive hands-on knowledge of mortgage loan processing, DU, LP and agency guidelines.

Skills and Abilities

• Persuasive attitude with outstanding leadership and organizational skills; detail-oriented aptitude.
• Ability to interpret, analyze and evaluate given information relative to lender requirements and underwriting guidelines; customer-service oriented with ability to handle difficult situations.
• Excellent verbal and written communication skills for high interaction with a variety of people inside and outside of the organization.
• Adaptability and flexibility to work effectively in a fast-paced environment with ability to coordinate several major activities simultaneously.
• Previous underwriting experience a plus.

Work Conditions

• Limited travel required.

M/I Homes offers a comprehensive benefits package, including medical, dental and vision insurance, company paid life and disability insurance, optional supplemental life insurance, Health Savings Accounts and Flexible Spending Accounts, paid time off (PTO) and paid holidays, paid parental leave, traditional and Roth 401(k) options, a profit sharing plan, an employee stock purchase plan, an employee home purchase plan and more.

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

M/I Financial, LLC 4131 Worth Ave, Suite 460, Columbus, OH 43219. Company NMLS# 50684. For information on MIF licensing, please visit https://www.mihomes.com/financing.

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