Mortgage Operations Lead: Processing, Servicing & Compliance

U.S. Bank; Earth City (MO); On-site; USD 67,000 - 78,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

401(k) and employer-funded retirement

Paid vacation

Paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Mortgage Operations Manager to oversee the administration and coordination of loan processing, servicing, and/or default management functions.

The role ensures compliance with regulator and investor requirements while driving efficiency and quality in service delivery across internal partners and customers. The position requires a Bachelor’s degree or equivalent, plus several years of relevant experience and managerial capability.

Qualifications

• Bachelor’s degree, or equivalent work experience
• Typically five to six years of business-related experience and one to two years of managerial experience

Responsibilities

• Oversee administration and coordination of loan processing, servicing and/or default management
• Ensure compliance with regulator, investor, government and corporate requirements
• Collaborate with support departments to improve efficiency and delivery of service
• Plan, develop, implement and execute business plans for assigned areas

Skills

Mortgage lending knowledge

Analytical skills

Organizational skills

Interpersonal communication

Supervisory skills

Task prioritization

Education

Bachelor’s degree or equivalent

Job description

U.S. Bank is seeking a Mortgage Operations Manager to oversee the administration and coordination of loan processing, servicing, and/or default management functions.

The role ensures compliance with regulator and investor requirements while driving efficiency and quality in service delivery across internal partners and customers. The position requires a Bachelor’s degree or equivalent, plus several years of relevant experience and managerial capability.