Mortgage Loan Servicing Specialist

Gbcijobs; Coeur d'Alene (ID); On-site; USD 28,000 - 33,000; Full time

Job summary

Glacier Bancorp, Inc. in Coeur d'Alene, ID, is seeking a Mortgage Loan Servicing Representative to handle customer inquiries, manage loan documentation, and support payoff and release activities. The role requires strong data handling, attention to detail, and adherence to banking regulations.

Hours are 6:45am to 3:45pm, with an entry rate of $21.30 per hour for Coeur D'Alene, ID. This is a corporate position focusing on loan servicing, payoff processing, and file maintenance within a

Qualifications

• Answers basic and in depth questions from customers and internal inquiries regarding mortgage and loan documents.

Responsibilities

• Answer customer questions about loans, balances, escrow status, and payments.
• Process payoff statements and release documents accurately.
• Maintain loan files and ensure data accuracy in processing systems.
• Cross-train to support other mortgage servicing tasks during peak periods.
• Comply with laws and bank policies in all servicing activities.

Skills

Customer service

Mortgage servicing

Data entry

Communication

Education

High School Diploma / GED

Tools

Word

Excel

Adobe

PowerPoint

Internet Explorer / Google Chrome

Email

Job description

Glacier Bancorp, Inc. in Coeur d'Alene, ID, is seeking a Mortgage Loan Servicing Representative to handle customer inquiries, manage loan documentation, and support payoff and release activities. The role requires strong data handling, attention to detail, and adherence to banking regulations.

Hours are 6:45am to 3:45pm, with an entry rate of $21.30 per hour for Coeur D'Alene, ID. This is a corporate position focusing on loan servicing, payoff processing, and file maintenance within a