Mortgage & Loan Processing Specialist — Timely Closings

Ascend Bank; North Farms (CT); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid time off

Paid holidays

Other fringe benefits

Job summary

Ascend Bank is seeking a Mortgage & Loan Processor to manage residential mortgage and consumer loan files from application through closing. You will ensure documentation accuracy, compliance with TRID/RESPA, and timely loan approvals while collaborating with loan officers and underwriters.

The role requires a two-year degree and 3+ years mortgage processing experience, plus proficiency in loan origination systems and MS Office for efficient file management and communication.

Qualifications

• Two-year college degree or completion of a specialized course of study at a business or trade school.
• 3+ years of mortgage processing experience preferred
• Strong knowledge of mortgage lending guidelines (conventional, FHA, VA, USDA)
• Familiarity with loan origination systems
• Strong attention to detail and organizational skills
• Ability to manage multiple loans and deadlines simultaneously
• Effective communication and interpersonal skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to work in a fast-paced, deadline-driven environment
• Ability to calculate income (W-2, self-employed, commission, rental, etc.)
• Understanding of credit analysis and debt-to-income calculations

Responsibilities

• Review loan applications and supporting documentation for completeness and accuracy
• Collect, verify, and analyze borrower documents (income, assets, credit, employment)
• Order and review third-party services such as appraisals, title, and flood certifications
• Ensure compliance with federal, state, and investor guidelines (e.g., TRID, RESPA)
• Submit complete loan packages to underwriting and address conditions in a timely manner
• Communicate with loan officers, underwriters, closers, and borrowers to obtain required information
• Monitor loan pipeline to meet processing and closing deadlines
• Prepare and maintain accurate loan files in the loan origination system (LOS)
• Identify and resolve issues that may delay loan approval or closing
• Provide exceptional customer service throughout the loan process

Skills

Mortgage processing

Communication skills

Problem solving

Microsoft Office

Income calculations

Credit analysis

Organizational skills

Education

Two-year college degree

Tools

Loan origination systems

LOS

Job description

Ascend Bank is seeking a Mortgage & Loan Processor to manage residential mortgage and consumer loan files from application through closing. You will ensure documentation accuracy, compliance with TRID/RESPA, and timely loan approvals while collaborating with loan officers and underwriters.

The role requires a two-year degree and 3+ years mortgage processing experience, plus proficiency in loan origination systems and MS Office for efficient file management and communication.