Mortgage Loan Modification Specialist — Help Homeowners

Idaho Housing and Finance Association; Boise (ID); On-site; USD 42,000 - 70,000; Full time

Job summary

Idaho Housing and Finance Association seeks a Loan Modification Specialist to prepare, review, and process mortgage loan modifications, partial claims, and deferments according to investor, agency, and state guidelines.

You will collaborate with legal counsel and title companies to ensure accurate documentation and regulatory compliance while supporting sustainable retention solutions and exceptional customer service.

Qualifications

• 6+ months of experience in residential real estate lending or related fields.
• Proven experience in mortgage loan modifications or loss mitigation preferred.
• Excellent communication and interpersonal skills to liaise with clients and stakeholders.

Responsibilities

• Prepare, review, and process mortgage loan modification applications, partial claims, and deferments.
• Ensure documentation and submissions comply with investor, agency, and state guidelines.
• Collaborate with legal counsel, title companies, and internal teams to ensure accurate documentation and regulatory compliance.
• Track and report on loan modification department pipeline.
• Analyze financial information and payment processing to determine eligibility and appropriate modification options.

Skills

Mortgage modifications

Loan processing

Customer service

Attention to detail

Education

High school diploma

Job description

Idaho Housing and Finance Association seeks a Loan Modification Specialist to prepare, review, and process mortgage loan modifications, partial claims, and deferments according to investor, agency, and state guidelines.

You will collaborate with legal counsel and title companies to ensure accurate documentation and regulatory compliance while supporting sustainable retention solutions and exceptional customer service.