Mortgage Loan Assistant — Streamlined Processing

Idaho Housing and Finance Association; Boise (ID); On-site; USD 42,000 - 54,000; Full time

Job summary

Idaho Housing and Finance Association is seeking a Loan Officer Assistant to join our Mortgage Operations team. You will support Loan Advisors by collecting and reviewing documentation and guiding files toward closing.

This role emphasizes timely borrower communication, accurate file maintenance in the origination system, and coordination of third-party services such as appraisals and title work. Ideal candidates have 1–2 years in mortgage lending and strong organizational skills.

Qualifications

• 1–2 years of mortgage lending experience or related field.
• Knowledge of mortgage lending regulations and related processes.
• Ability to manage documentation and communicate with borrowers.
• Proficiency with computer systems to enter, access, and maintain financial information.

Responsibilities

• Collect and follow up on outstanding loan documentation and conditions.
• Review documentation for completeness and submit conditions for underwriting.
• Order and track appraisals, title work, employment verifications, insurance, and other third-party services.
• Maintain accurate loan files, documentation, and status updates within the loan origination system.
• Coordinate assumption and release of liability requests from intake through completion.
• Provide borrowers with timely updates, documentation requirements, and next steps.
• Other job duties as assigned.

Skills

Communication

Organization

Time management

Attention to detail

Education

High school diploma

Associate degree

Bachelor's degree

Tools

Loan origination system

Job description

Idaho Housing and Finance Association is seeking a Loan Officer Assistant to join our Mortgage Operations team. You will support Loan Advisors by collecting and reviewing documentation and guiding files toward closing.

This role emphasizes timely borrower communication, accurate file maintenance in the origination system, and coordination of third-party services such as appraisals and title work. Ideal candidates have 1–2 years in mortgage lending and strong organizational skills.