Mortgage Inside Sales Leader

Dreams 2 Reality Recruitment; Chicago (IL); On-site; USD 85,000 - 130,000; Full time

Job summary

Dreams 2 Reality Recruitment seeks an Inside Sales Manager to lead our consumer direct mortgage sales team in Chicago. You will drive loan production, forecast performance, and ensure a borrower-focused experience aligned with growth and regulatory requirements.

Responsibilities include lead management, staffing, coaching, and cross-functional collaboration with Marketing, Operations, and Compliance to optimize conversion, quality, and efficiency in a fast-paced mortgage environment.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Minimum of five years in mortgage sales, lending, or mortgage operations.
• Minimum of three years of people management and team leadership experience.
• Active NMLS license preferred.

Responsibilities

• Lead the execution of the consumer direct sales strategy and team goals.
• Forecast sales and monitor pipeline, lead volume, and conversion.
• Manage staffing, performance, and operational efficiency in the call center.
• Coach loan officers on consultative selling and borrower engagement.
• Ensure compliance with mortgage laws and company policies.
• Drive cross-functional collaboration with Marketing, BI, Operations, and Compliance.

Skills

Leadership

Coaching

Forecasting

CRM tools

Sales strategy

Performance management

Communication

Education

Bachelor's degree in Business, Finance, Management, or related field

Tools

LOS

CRM systems

Telephony systems

MS Office

Job description

Dreams 2 Reality Recruitment seeks an Inside Sales Manager to lead our consumer direct mortgage sales team in Chicago. You will drive loan production, forecast performance, and ensure a borrower-focused experience aligned with growth and regulatory requirements.

Responsibilities include lead management, staffing, coaching, and cross-functional collaboration with Marketing, Operations, and Compliance to optimize conversion, quality, and efficiency in a fast-paced mortgage environment.