Mortgage Default & Title Resolution Specialist

U.S. Bank; Owensboro (KY); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Paid vacation

401(k) and retirement plan

Paid holidays

Parental leave

Job summary

U.S. Bank is seeking a Servicing Support Specialist to handle mortgage default servicing tasks, including title-related issues, probate, and contested matters. The role partners with Legal and external counsel to resolve complex file problems while ensuring compliance and risk controls.

Location expectations include Owensboro, KY, with additional postings in Irving, TX. The position requires strong analytical skills, attention to detail, and the ability to manage a high-volume caseload in a

Qualifications

• Experience in mortgage servicing, mortgage default, foreclosure, or related mortgage operations preferred.
• Strong understanding of mortgage documents, property ownership records, and title-related matters.
• Ability to work with attorneys, law firms, title companies, or legal support functions.

Responsibilities

• Review and analyze mortgage loan files involving title defects, foreclosure-related issues, probate cases, and other servicing situations.
• Research file documentation and identify issues requiring resolution to support loan servicing and foreclosure processes.
• Partner with internal Legal teams, business partners, and external law firms to obtain information and drive outcomes.
• Evaluate recommendations from external counsel and determine next steps.
• Maintain accurate records within servicing systems and monitor caseload to ensure timely completion.

Skills

Mortgage servicing

Analytical skills

Attention to detail

Communication skills

Problem solving

Team collaboration

Independent investigation

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

U.S. Bank is seeking a Servicing Support Specialist to handle mortgage default servicing tasks, including title-related issues, probate, and contested matters. The role partners with Legal and external counsel to resolve complex file problems while ensuring compliance and risk controls.

Location expectations include Owensboro, KY, with additional postings in Irving, TX. The position requires strong analytical skills, attention to detail, and the ability to manage a high-volume caseload in a